FAQ
FAQ - Your questions, our answers
Do you have a question about our products, delivery or returns? Find here the answers to the most frequently asked questions to guide you in your shopping experience on VETAEL.
Do you deliver internationally?
Yes, we ship our products to several countries. Delivery costs and times vary according to your location.
What are the delivery times?
Delivery times vary depending on your country and the delivery method you choose. In general, delivery takes between 5 and 15 working days after confirmation of your order.
What methods of payment are accepted?
We accept several secure payment methods, including bank cards (Visa, MasterCard), PayPal and mobile payments, depending on your country.
Can I return an item?
Yes, you have 14 days after receipt to return an item if it does not suit you. Products must be in perfect condition and in their original packaging.
